b7b7 Privacy
Policy & Data Use
At b7b7, we take the privacy and security of your personal data seriously. This Privacy Policy explains exactly what information we collect from players across Bangladesh, why we collect it, how we use it, and the controls you have over your own data. We are committed to handling your information with transparency and care.
Important: This Privacy Policy applies to all personal data collected by b7b7 through the b7b7.club website and any associated services. By registering an account or using the b7b7 platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform.
Information We Collect
b7b7 collects personal data from players in Bangladesh in order to deliver a secure, personalised, and compliant gaming experience on b7b7.club. We collect only the data that is necessary for the purposes described in this Privacy Policy, and we do not collect sensitive data beyond what is required for identity verification and regulatory compliance.
Registration & Account Data:
- Full legal name, date of birth, and gender as provided at account registration.
- Email address and/or mobile phone number used to create your b7b7 account.
- Username and encrypted password credentials.
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code.
Identity Verification (KYC) Data:
- Copies of government-issued identity documents, such as a National Identity Card (NID), passport, or birth certificate, submitted for Know Your Customer (KYC) verification.
- Selfie or facial image submitted alongside identity documents where required for liveness verification.
- Proof of address documentation, such as a utility bill or bank statement, where requested.
Financial & Transaction Data:
- Payment method identifiers associated with bKash, Nagad, Rocket, Upay, or bank accounts used for deposits and withdrawals (we do not store full bank account numbers or mobile wallet PINs).
- Transaction history, including deposit amounts, withdrawal requests, and balances, all denominated in Bangladeshi Taka (BDT, ৳).
- Records of bonus claims, wagering activity, and promotional participation.
Technical & Usage Data:
- IP address, device type, browser type and version, and operating system.
- Cookies and session identifiers (see the Cookies & Tracking section for full details).
- Pages visited on b7b7.club, game sessions played, session duration, and click-path data.
- Geolocation data derived from IP address (not precise GPS location).
Communications Data:
- Records of messages exchanged with b7b7 support, including emails sent to [email protected] and any live chat transcripts.
- Responses to surveys, feedback forms, or promotional opt-in requests where you voluntarily provide them.
The table below summarises the main data categories, the legal basis for processing, and how long each category is retained:
| Data Category | Legal Basis | Retention Period |
|---|---|---|
| Account registration data | Contract performance | Duration of account + 5 years post-closure |
| KYC identity documents | Legal obligation (AML/KYC compliance) | 5 years from verification date |
| Transaction & financial records | Legal obligation | 7 years from transaction date |
| Technical & usage data | Legitimate interests | 13 months rolling |
| Support communications | Legitimate interests / Contract | 3 years from last interaction |
| Cookie / session data | Consent | See Cookies section |
How We Use Your Data
b7b7 processes your personal data only for specific, legitimate purposes. We do not sell your personal data to third parties, and we do not use it for purposes that are incompatible with the reasons for which it was originally collected.
The primary purposes for which b7b7 uses your personal data are as follows:
- Account management: Creating and maintaining your b7b7 player account, verifying your identity, processing deposits and withdrawals in BDT, and managing your gaming activity on b7b7.club.
- Regulatory compliance: Fulfilling our legal obligations under applicable anti-money laundering (AML), Know Your Customer (KYC), and responsible gaming frameworks. This includes age verification to ensure all players are 18 years of age or older.
- Customer support: Responding to queries, disputes, and complaints submitted to [email protected], including investigating game disputes, payment discrepancies, and account access issues.
- Platform security: Detecting, preventing, and investigating fraudulent activity, money laundering, bonus abuse, multiple account creation, and other breaches of the b7b7 Terms & Conditions.
- Service improvement: Analysing aggregated and anonymised usage data to improve the performance, layout, and content of b7b7.club, including personalising the game lobby experience for players in Dhaka, Chittagong, and across Bangladesh.
- Responsible gaming: Monitoring player behaviour patterns to identify signs of problem gambling and to apply responsible gaming tools such as deposit limits, time-out features, and self-exclusion in line with our Responsible Gaming policy.
- Marketing communications: Sending promotional communications about bonuses, seasonal offers (such as BPL and Eid promotions), and new game launches — but only where you have provided explicit consent. You may withdraw marketing consent at any time by contacting [email protected].
- Legal proceedings: Using data as evidence in the investigation, prosecution, or defence of legal claims where b7b7 is a party, or where disclosure is required by a lawful authority.
Data Sharing & Disclosure
b7b7 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in order to operate the b7b7 platform and comply with our legal obligations, we share certain data with a limited number of trusted third-party service providers and authorities under strictly controlled conditions.
Categories of recipients with whom b7b7 may share your data:
- Game providers: Certified providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session data necessary to deliver their games to you via the b7b7 platform. These providers are contractually bound to handle this data securely and only for the purpose of game delivery.
- Payment processors: Providers of bKash, Nagad, Rocket, Upay, and partner banks (including BRAC Bank, City Bank, Dutch-Bangla Bank) receive the minimum transaction data required to process your deposits and withdrawals in BDT.
- Identity verification services: Third-party KYC and AML screening providers receive identity document data for the purpose of verifying your identity and screening against watchlists as required by compliance obligations.
- IT infrastructure providers: Cloud hosting, content delivery network, and security service providers who process data on our behalf under data processing agreements that prohibit any independent use of your data.
- Analytics providers: Aggregated, anonymised, or pseudonymised usage data may be shared with analytics providers to support platform improvement. No personally identifiable information is shared with analytics services in a form that could identify you.
- Legal authorities: b7b7 will disclose personal data to law enforcement, regulatory bodies, or courts where required by a valid legal obligation, court order, or lawful request. We will notify affected users of such disclosure requests where legally permitted to do so.
All third-party service providers engaged by b7b7 are required to implement appropriate technical and organisational security measures to protect your personal data, and are prohibited from using it for any purpose other than the specific service they provide to b7b7.
Data Retention
b7b7 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. Once data is no longer needed for any of these purposes, it is securely deleted or irreversibly anonymised.
The key retention periods applied by b7b7 are as follows:
- Active accounts: All account data, transaction records, and game history are retained for the full duration of your account being open on b7b7.club.
- Closed accounts: Following account closure (whether requested by you or actioned by b7b7), core account and transaction data is retained for a minimum of five (5) years to meet AML and regulatory compliance obligations.
- KYC documents: Identity verification documents are retained for five (5) years from the date of verification, or five (5) years from account closure, whichever is later.
- Financial transaction records: Records of all deposits and withdrawals in BDT are retained for a minimum of seven (7) years in line with standard financial record-keeping obligations.
- Support communications: Email and chat records are retained for three (3) years from the date of the last interaction in a given support case.
- Technical / log data: Server logs and session data are retained on a rolling 13-month basis before being deleted or fully anonymised.
- Marketing consent records: Records of your consent to receive marketing communications are retained for the duration of your account, plus one (1) year after account closure, to demonstrate compliance.
Where data is retained beyond the closure of your account purely for legal compliance purposes, it will be held in a restricted access environment accessible only to authorised compliance personnel. It will not be used for any operational or marketing purposes during this retention period.
Your Privacy Rights
As a player on the b7b7 platform, you have a number of rights in relation to the personal data we hold about you. b7b7 is committed to respecting and facilitating the exercise of these rights in a timely and transparent manner.
- Right to Access: You have the right to request a copy of the personal data that b7b7 holds about you. Upon receiving a valid access request, b7b7 will provide you with a summary of your data in a commonly used format within a reasonable timeframe.
- Right to Rectification: If any of the personal data b7b7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly within your b7b7 account settings, or by contacting [email protected].
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent and there is no other legal basis for continued processing. Note that this right is subject to overriding legal retention obligations (see Data Retention section).
- Right to Restrict Processing: You have the right to request that b7b7 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data and we are in the process of verifying it.
- Right to Data Portability: Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive your data in a structured, machine-readable format and to request that it be transferred to another service provider where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, in which case b7b7 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails, non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact the b7b7 data team at [email protected] with your full name, registered email address, and a description of your request. We aim to acknowledge all privacy rights requests within 5 business days and to resolve them within 30 calendar days. Complex requests may take up to 60 days, in which case we will notify you of the extended timeframe.
Data Security
b7b7 applies a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security programme is reviewed and updated regularly to address emerging threats.
Technical security measures in place at b7b7 include:
- SSL/TLS encryption: All data transmitted between your device and b7b7.club is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when visiting b7b7.club.
- Encrypted data storage: Sensitive data, including identity documents and payment method identifiers, is stored in encrypted form at rest using strong encryption standards.
- Access controls: Access to personal data within b7b7's internal systems is restricted on a need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
- Intrusion detection: b7b7's infrastructure is monitored continuously for suspicious access patterns, brute-force attempts, and anomalous behaviour.
- Two-factor authentication (2FA): b7b7 supports 2FA for player accounts. We strongly encourage all players to enable 2FA to add an additional layer of security to their account login.
- Vulnerability management: b7b7's platform undergoes regular security assessments, including penetration testing, to identify and remediate vulnerabilities before they can be exploited.
Despite these measures, no system connected to the internet can be guaranteed to be completely secure. b7b7 takes all reasonable steps to protect your data, but cannot provide an absolute assurance against all possible security threats. In the event of a data breach that is likely to result in a risk to your rights or interests, b7b7 will notify affected players without undue delay and will take immediate steps to contain the breach and mitigate its impact.
Players are also responsible for maintaining the security of their own accounts. You should use a strong, unique password for your b7b7 account, never share your credentials with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account.
Policy Updates & Contact
b7b7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When a material change is made, the updated policy will be published on this page with a revised effective date.
Where a change to this Privacy Policy significantly affects how we process your personal data, b7b7 will notify registered players via their registered email address or via a prominent notice on b7b7.club. Your continued use of the platform following notification of a material change constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically — particularly before making a deposit, claiming a bonus, or submitting identity documents — to stay informed about how b7b7 handles your data.
Contact the b7b7 Data Team:
If you have any questions, concerns, or requests relating to this Privacy Policy or the way b7b7 processes your personal data, please contact us at:
- Email: [email protected] (plain text — not a clickable link)
- Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
- Response target: Within 5 business days for privacy-related enquiries
Players in Bangladesh who believe their data rights have not been respected by b7b7 are encouraged to first raise the matter directly with our support team. If a resolution cannot be reached, you may seek further guidance from appropriate consumer protection or data protection authorities in Bangladesh.
Our Data Commitments
How b7b7 Protects Your Privacy
Privacy at b7b7 is not an afterthought. These are the six core commitments that underpin how we handle your personal data every day.
Your Privacy Is Safe at b7b7
Now that you understand how b7b7 handles your personal data, feel free to explore the full platform — from cricket betting and slots to live casino games — with confidence that your information is in safe hands.